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GENERAL CONDITIONS OF USE OF THE SERVICES OFFERED BY THE WEB SITE http://factbook2011.eni.com/

The following conditions (hereinafter 'General Conditions') apply to the use of all the services (hereinafter the 'Services'), identified and briefly described in Art 1 below, offered by Eni S.p.A., corporate offices in Piazza Enrico Mattei 1, Rome (hereinafter 'Eni S.p.A.'' or 'Eni'), the company that owns the portal identified by the URL http://factbook2011.eni.com/ (hereinafter 'the Site').

  1. Identification of the Services
    The Services accessible through the Web Site are currently identified as follows:
    a) "Weather Forecasts" or "METEO" includes a range of meteorological information concerning Italy and the most important countries around the world
    b) "Eni Share Price" includes a range of Services in particular
    "Stock prices and Indexes" – including indications concerning
    "Eni Share prices" (stock exchange prices of companies of the Eni Group)
    "The MIB30 Index" (stock exchange prices of companies in the MIB30 Index)
    "International Indexes" (indications concerning the main international indexes DJ INDUSTR AVG INDX, S&P IND S&P 500 ST, NASDAQ COMB, FTSE 100, DAX, CAC 40, NIKKEI 225 INDEX )
    "Exchange rates" (for major currencies)
    "Oil prices" (oil prices on the   NYMEX and IPE markets ).
    Eni may extend the range of services by communicating with users on the Web Site. In this case these General Conditions will also apply to all successive Services as may, from time to time, be identified.
     
  2. Provision of Services
    Even though User's may access and use Services that are not subject to any form of payment, the User agrees to the following:
    a) Eni S.p.A. may at any time suspend or definitively interrupt the provision of Services, in whole or in part;
    b) Use of the Services is at the User's own risk and responsibility;
    c) Services provided to the User are not subject to any form of payment in the form in which they are found, and without any guarantee of validity, accuracy or continuity;
    d) Eni S.p.A. does not guarantee that the Services will correspond to the requirements of the User, or that they shall be uninterrupted, convenient, secure or without errors;
    e) Eni S.p.A. does not guarantee the results that are expected, hoped for or obtained from the use of the Services;
    f) The Services provided by Eni do not include those related to telecommunications (including the data transmission services via internet); the acquisition of such telecommunication services must be made autonomously by the User;
    g) The Services may not be supported by any of the commercially available browsers and/or operating systems or some versions of the same. It is therefore the User's responsibility to identify the correct combination of software and hardware to provide an adequate degree of useful access to the Services.
     
  3. Access to Services
    Access to the Services is subject to registration using the form that appears on the opening page. Eni S.p.A. asks Users to provide some personal details. The treatment of such details will be made in accordance with the Legislative Decree 196/2003 (Code for the protection of personal information). With the acceptance of the General conditions, the User will declare that the data provided is up to date, correct and true. The User's password and username are personal and may not be ceded to others. The User will be responsible of ensuring that the password and username remain secret and available for the User's use only.
     
  4. Changes to the General Conditions
    Users expressly authorize Eni S.p.A. to communicate, using the user's e-mail address, eventual changes to the General Conditions and any eventual particular conditions, that will constitute the contractual terms for the provision of Services. Users agree to print or copy in an adequate form and to retain the General Conditions and all subsequent changes that may be applied. The use of even one Service by the User will be taken as a confirmation of acceptance of: the General Conditions, any particular condition, and all subsequent changes that may be applied.
     
  5. User's personal identification and security; waiver
    The User agrees to make only authorized use of his username and/or password and not to infringe security. The User accepts total responsibility for all actions taken by using the Services, and accepts that Eni S.p.A. cannot be held responsible for any claims or threat deriving from the use or abuse of his utilization of the Services.
    The password must contain a minimum of 8 to a maximum of 14 characters. Users will be notified 10 days before the password expires, after which if a replacement password is not submitted the account will be blocked. The new password must not be the same as the previous two. Letters, numbers and special characters may be used.
     
  6. Intellectual and industrial property rights in relation to the Site and its Services
    The User expressly recognizes that all intellectual property rights, for example, know how, source codes, software, hardware, projects, applications, patents, industrial secrets, formulae, algorithms, models, data bases or similar, related to the Services, the data and all other material coming from Eni or, in any case, made available to the User by Eni S.p.A. by virtue of the General Conditions, remain the exclusive property of Eni S.p.A., and that no rights, except that of the exclusively personal use in line with the terms of the General Conditions, are given to the Users concerning the above.
    The Data Bases on which the Services are based (hereinafter the 'Data Bases') as well as the contents of the Web Site are protected by copyrights, as per Law N°633 of 22 April 1941, also as modified by the Legislative Decree N°169 of 6 May 1999 (hereinafter 'Copyright Law'). The Data Bases are also the object of significant investments by Eni S.p.A., and are consequently also protected Artt. 102 bis and 102 ter of Copyright Law. Under the terms of such protection, the only use conceded to users of the Data Bases is that which is in line with the terms of these General Conditions. In no case must these General Conditions be interpreted to give users the right to extract, in total or in part, from one or more of the Data Bases, or the extraction or repeated and systematic use of not substantial parts of the content of one or more of the Data Bases.
     
  7. Prohibition of the sale or commercial use of the Services
    The User's right to the utilization of the Services is personal and may not be ceded to other persons. The User may access Services as an individual for purely personal use and, in any case, not for gain, profit or any other economic end. The User may not use any of the extracted contents in intellectual works. Users may not reproduce, publish, distribute, create a data base, translate, adapt, duplicate, copy, sell, subject to framing or deep linking, resell or in any way exploit for commercial purposes, gain or profit the services, either whole or in part, or as extracted from the Data Bases, including the use of or access to the Services.
     
  8. Links
    Eni may provide links to other sites or other internet resources. The User understands and accepts that Eni has no control over the content of such sites and as a mere third party is not in any way responsible for the content and/or material, also publicity material, distributed on such sites or external resources, including products and services offered on them. Such products and services can not be considered in any way to be sponsored, shared or supported by Eni S.p.A. and consequently the User is solely responsible for any eventual purchases made of such products and services.
     
  9. Limitations of responsibility
    In view of the free provision of Services, Eni S.p.A. declines any responsibility for eventual claims by the User concerning the impossibility of use of Services for whatever reason. Eni S.p.A. will not be responsible for any eventual claim for damages, compensation or loss, direct or indirect, suffered by the User as a result of the non- or defective functioning of the electronic apparatus of the User or of third parties, including Internet Service Providers, telecom and/or computer connections not directly managed by Eni S.p.A. or persons for which it is responsible. Eni S.p.A. can not be held responsible for damages resulting from:
    a) a failure to provide Services resulting from the wrong or lack of functioning of the electronic means of communication for reasons outwith the bounds of the company's control, including, for example, fire, natural disasters, energy blackout, non-availability of telephone lines or other suppliers of network services, malfunctioning of computers and other electronic appliances, also those that are not an integral part of the internet, malfunction of the programs installed on the computer by the User;
    b) deriving from the actions of other users or other persons with access to the internet.
     
  10. Authorized use and waiver
    The User undertakes to use the Services exclusively for authorized purposes by current legislation, accepted practice, the rules of diligence and in any case without impinging or infringing the rights of any third party, whether a user or not of communication media, and paying particular attention to regulations governing the protection of data, the laws governing intellectual and industrial property rights, the protection of personal data, current legislation concerning computer crime and regulations concerning telecommunications. The User is wholly responsible for the content of messages and texts sent by him and recognizes that he is the sole responsible and that neither Eni S.p.A. nor any person and/or company connected to it for claims for damages or other resulting from actions by third parties for damages caused by the User or person authorized by the User to access the Services.
    Any and all information and/or material supplied to Eni by any visitor to this site is deemed to be non confidential. Therefore Eni shall have no obligation of any kind with respect to such information or material, and reserves the right to use this information and/or material in any way it chooses.

Eni S.p.A.
Headquarters: Rome, Piazzale Enrico Mattei, 1
Capital Stock as of September 19, 2005: € 4,005,358,876.00 fully paid
Registro Imprese di Roma, Codice Fiscale 00484960588
Part. IVA 00905811006
R.E.A. Roma n. 756453

GENERAL CONDITIONS OF USE OF THE SERVICES BY INVESTOR RELATIONS CENTER

Despite of the efforts of Eni S.p.A., the information contained in this website might at any time be not complete, accurate, or up to date. Eni S.p.A. does not undertake any obligation to respond of nor accept any liability arising from any inaccuracies or omissions in this website, other than for fraudulent misrepresentation.
Therefore, decisions made on the basis of information contained in this website are the sole responsibility of the person taking such decisions. No information contained in this website constitutes or can be deemed to constitute an invitation or inducement to invest or otherwise deal in the securities of Eni S.p.A. Eni S.p.A. is subject to continuing reporting obligation under Italian and U.S. Securities Laws.
Eni S.p.A. recommends that any decisions on investments in securities of Eni S.p.A. be made after reading the information contained in documents filed with or furnished to the relevant regulatory authorities. Neither Eni S.p.A. or any of the subsidiaries of Eni S.p.A. are responsible for the content of any other website, including any website through which access may be gained to this website.
Eni S.p.A does not accept any liability in connection with such sites or links.
This website, and the documents appearing on it, contain forward-looking statements regarding future events and the future results of Eni that are based on current expectations, estimates, forecasts, and projections about the industries in which Eni operates and the beliefs and assumptions of the management of Eni. In particular, among other statements, certain statements with regard to management objectives, trends in results of operations, margins, costs, return on equity, risk management and competition are forward-looking in nature. Words such as ‘expects', ‘anticipates', ‘targets', ‘goals', ‘projects', ‘intends', ‘plans', ‘believes', ‘seeks', ‘estimates', variations of such words, and similar expressions are intended to identify such forward-looking statements. These forward-looking statements are only predictions and are subject to risks, uncertainties, and assumptions that are difficult to predict because they relate to events and depend on circumstances that will occur in the future. Therefore, Eni's actual results may differ materially and adversely from those expressed or implied in any forward-looking statements. Factors that might cause or contribute to such differences include, but are not limited to, economic conditions globally, the impact of competition, political and economic developments in the countries in which Eni operates, regulatory developments in Italy and internationally and changes in oil prices and in the margins for Eni products. Any forward-looking statements made by or on behalf of Eni speak only as of the date they are made. Eni does not undertake to update forward-looking statements to reflect any changes in Eni's expectations with regard thereto or any changes in events, conditions or circumstances on which any such statement is based.

Analysts Coverage
Eni is followed by the analysts at the brokerage firms listed below. The list may not be complete and is subject to change. Please note that any opinions, estimates or forecasts regarding Eni's performance made by the analysts at these brokerage firms are theirs alone and may differ in whole or in part from those of Eni or its management. Eni does not by its reference below imply, and expressly disclaims, any endorsement of any reports, including conclusions or recommendations, provided by these analysts.

Eni Credit Ratings
A rating is not a recommendation to buy, sell or hold Eni Group securities. As the above ratings may be changed, superseded, suspended or withdrawn, any person should verify the current long-term, short-term outlook rating.

Portfolio Value
The Investment Calculator Page is intended to be used only with respect to Eni S.p.A. ordinary shares (the "Shares"); is subject to the correct input of information regarding the amount of the Shares and the purchase price of the Shares; does not consider purchase and/or selling commissions and taxes. Eni S.p.A. does not guarantee or warrant the accuracy and the timeliness of the outcome of the use of the Investment Calculator Page. Investors shall not fund their investment decision on such outcome, having in mind that the price of the Shares can go down as well as up and investors may not get back the amount originally invested. Investors should be aware that past performance is not a guide to future performance.

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www.eni.com

  • Eni S.p.a. – Registered head office
    Piazzale Enrico Mattei, 1 00144 Roma

  • Vat number
    n. 00905811006

  • Company share capital
    € 4.005.358.876,00 paid up

  • Rome Company Register
    n. 00484960588

  • Branches
    Via Emilia, 1, e Piazza Ezio Vanoni, 1
    20097 – San Donato
    Milanese (MI)